Implementing Change

Implementing change in a department of organization can be difficult. Management must have a plan before implementing the change. The manager’s role and responsibility in implementing change within a department is very important. The manager’s role is to assess the change that needs to take place, come up with a plan to implement a change, implement the change, and evaluate the change in a timely order. To have a successful implementation of a new process, the manager must be involved in each step. The manager must keep the staff involved and let the staff know why the change is taking place and how it will affect the work process. The manager faces many challenges such as meeting the organizations goals and working with staff members who might resist the change. This paper will focus on the manager’s role and responsibility in implementing change, the way a manager should successfully handle staff resistance to change and define each step of the change process such as assessment, planning, implementation, and evaluation. When there is a change in the work process within the department, the manager’s role and responsibility is to make sure the implementation of the changes takes place smoothly with the help of the staff. According to Sullivan & Decker (2009), the manager must be able to communicate openly and honestly with the staff, support the staff if they are resisting the change, emphasize the positive outcomes from initiating change, find solutions to problems that are obstacles to change and accept the constancy of change. The manager must be able to identify the change, collect and analyze data, develop a plan, help the staff prepare for the change, prepare to handle resistance, provide feedback, and evaluate effectiveness of the change. The manager should involve the staff in the implementation of the new work process. According to Knoer (2011), communication is one of the most important tools that a leader must utilize to successfully implement. If the manager does not involve the staff, the staff might think their input is not important or their employment will be affected. This can lead to resistance from staff and have a negative affect in the department. The staff can give managers their input on what areas should be focused on and raise concerns that management might look over. By having the staff involved the manager can prevent them from resisting the change or have a better understanding of why the staff might be resisting and work on ways to lower the staff resistance. With change comes resistance. According to Fiedler (2010), resistance is considered to possibly have positive and/or negative impact on a change, and to be exerted by internal or external environments. The department manager must be able to successfully handle resistance from staff members. Some reasons why a staff member might resist the change is because he or she might not trust the manager, have a fear of failure, believe the change is unnecessary, staff may think if a certain change did not work in the past it will fail again, and the number one reason is the staff member might think he or she will lose their job. Resistance can also come in the form of poor work habits, not showing up to work on time, calling in sick, and lack of interest in the change. The department manager can manage resistance by talking to staff members who are opposed to the change. By talking to the staff, the manager will understand the staff’s concerns and clarify any misunderstanding. The manager must be willing to listen to the staff’s ideas but explain to the staff why the change needs to take place and the positive changes the implementation will bring to the department. The manager must keep open communication, support, and maintain trust of the resisting staff. A manager can be successful with resisting staff if he or she is flexible, confident, realistic, staying focused on the big picture, by combining ideas, energizing the resistors with interests, and solves problems. The change process should be taken in steps of assessment, planning, implementation, and evaluation. The first step assessing the change requires collecting and analyzing important data. Assessing the department will help the manager learn what changes are needed, how to improve the quality of work, stay ahead of the competition, and how to approach the implementation. The plan is the second step and involves gathering the resources needed to implement the change. According to Lombardi & Schermerhorn, â€Å"planning is the process of setting performance objectives and determining what actions should be taken to accomplish them† (p. 7). By having a plan management can prevents mistakes and accidents from happening, without a plan the new change can become a chaos. Employees will be doing what they think is right and this can cause many problems between the staff and management. When management has a plan employees know what is expected of them and know how to achieve the depart ments goals. The next step is to implement the change, where the plan is put into action. The manager has to make sure the staff has the resources needed for the change. If the staff needs to be trained they should receive all trainings before the implementation of the change. This can help the manager keep employees focused and energized. The last step is the evaluation of the change. In this step the manager will evaluate the new step after a set amount of time. The evaluation allows the manger to see how the change has affected the department, whether the change is working, and meeting the goals required in the plan. When implementing change, the manager must knows his or her roles, responsibilities, and how to approach the staff. The manager should not decide what changes needs to take place without assessing the departments needs. The manager must take into consideration how the new change will affect the employees work process, productivity of the department, the morale of the department. Employees concerns should be taken into consideration as well as the expectation of resistance from some employees. At each phase of the change the manager must refer to the plan and must be able to evaluate the change in a timely manner. Implementing change can be difficult but if the manager follows the change process they will be successful.

Business: Management and Different Stakeholders

You have been asked to produce an article on two contrasting businesses covering purpose, ownership, organisational structure, trategic planning and how businesses interact with their environments. Task 1 (Pl ,P3, P4) submtsston date: w,'C 7/10/13 Business organisations exist for many different purposes and have a range of aims and objectives. Privately owned businesses usually aim to make a profit for the owner(s); publicly owned organisations work to deliver services and there are many businesses employ staff and use other resources and are important to the economy ofa region.As part of your duties you and three colleagues have been asked to produce a presentation to local Chamber of Commerce. You and your team members have been asked to research and compare one Public Sector Organisation and one Private Sector Organisation and produce a short PowerPoint presentation of the above of no more 10 minutes duration and of 8 to 12 slides. Covering the following areas: a) (Pl) Describe th e type of business (what does the business/organisation do? b) (Pl) Describe the purpose and ownership (including liability for any business debts) of each business. c) (P3) Describe how two businesses are organised d) (P4) Explain how their style of organisation helps them to fulfil their purpose. note you will need to hand in a copy of the powerpoint and notes at the end of the presentation and answer questions from your tutor) Task 2 (p2) Submission date: wc 11/11/13 All organisations have groups or individuals who are said to be stakeholders in the business.This means that they have an interest in the actions, performance or plans of the business. For example, a decision to move location affects staff, suppliers, neighbours and customers, all of whom are stakeholders. Produce an article for the paper covering the following: a) (P2) Describe the different stakeholders of each of he selected contrasting organisations. b) (P2) Describe how each one influences the purpose of each of the organisations. ) (MI) Explain the points of view of different stakeholders seeking to influence the aims and objectives of these two contrasting organisations. d) (Dl) Evaluate the influence different stakeholders exert in one of your chosen businesses.

Amazon Kindle And Its Innovativeness Free Essay Example, 1750 words

Amazon Kindle The following parts of the paper will focus on the product innovation strategies and programmes behind the development of Amazon Kindle. The Amazon Kindle is an e-book reader designed by the multinational electronic commerce company Amazon. com. This device enables users to browse, read, and download digital books, magazines, and newspapers on wireless connectivity (Amazon. co. uk). An E Ink electronic paper display is used in this hardware device and this feature minimises the power usage to a large extent. This innovation has greatly assisted the Amazon. com to stimulate its business activities by offering improved shopping facilities to users. The company’s reports show that different user friendly features of this device have attracted a large number of new customers to Amazon. com Amazon Kindle: A Substantial Innovation Evidently, this product development process comes under substantial innovation. Substantial innovation assists a firm to bring dramatic changes in its business performance by exploring potential business opportunities that are likely to lead the industry with a competitive advantage over rivals. As experts point out, â€Å"substantial innovations are mid-level in significance both to customers who benefit from them and to the sponsoring company that believes they will significantly help the firm grow and create new wealth† (Tucker, 2008). We will write a custom essay sample on Amazon Kindle And Its Innovativeness or any topic specifically for you Only $17.96 $11.86/pageorder now Although this type of innovation does not fall under the category of breakthroughs, it enables organisations to meet or exceed its goals for growing business, increasing market share, and lowering cost of operations. Under this type, substantial improvements in a firm’s existing product lines or services greatly aid the firm to achieve customer loyalty. It is expected that there would a considerable increase in the sales revenues of Amazon. com with the introduction of this new e-book reader. In the view of Epps (as cited in Shaer, 2011), the Amazon. com would sell between 3 and 5 million Amazon Kindle Fire (a version of Kindle) units before the end of 2011. Many other marketing experts strongly support this opinion by pointing to the fact that this device possesses a variety of competitive advantages over its competitive substitutes. It is widely expected that the newly designed hardware device would raise challenges to iPad, a tablet comput er of Apple Inc, because the Fire is about half the size of the iPad and it is sold at less than half the price of the iPad. The Amazon. com charges a price of $199 for the Kindle Fire whereas the cheapest iPad is sold for $499 (Yahoo Finance, 2011).

Community Profile Essay - 4424 Words

UNIVERSITY OF TEESSIDE SCHOOL OF HEALTH AND SOCIAL CARE BSc (Hons) Nursing Studies, Adult The Role of the Nurse in Improving Health and Wellbeing (CCH1037-N-BJ1-2012) Community Profile Megan McCallion J9238068 Word Count: 3,704 Thursday 24th January 2013 Contents page Chapter One- Introduction........................................................................Page 3-4 Chapter Two – The Health Improvement Issue......................................Page 5-8 Chapter Three – Service Provision.........................................................Page 9-11 Chapter Four – The Role of the Nurse....................................................Page 12-13 Chapter Five –†¦show more content†¦Chapter Two – The Health Improvement Issue From the various studies, reports and statistics (many of which have been referenced and/or quoted in the Introduction) it is clearly evident that there are a number of different health improvement issues in the town of Middlesbrough. Whilst these health improvement issues cover such things as alcohol and drug misuse, from the reports, statistics and studies, it is clear that the key and predominant health related improvement issue in the town of Middlesbrough, is smoking. The Middlesbrough Health Profile 2012 says that ‘smoking is one of the main priorities for improvement in this area; approximately 30,000 people smoke in Middlesbrough’ (Middlesbrough JSNA, 2012). As a result of this large section of Middlesbrough’s population smoking, it would come as no surprise that a high number of people are suffering from smoke related illnesses and diseases and worst stil l, dying of these related illnesses and diseases prematurely. 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Analysis Of The Poem I Pimp A Butterfly By Neil Mccormick

â€Å"To Pimp a Butterfly† initially received very mixed reviews. Some called it overwhelming and harsh. Others labeled it as on of the most innovative and refreshing rap albums in years. Neil McCormick of The Daily Telegraph called the album a bravura masterpiece, describing it as dense, intricate †¦ a poetic narrative built around a long dark night of the soul. The general populous greatly enjoyed the album, as it sold over one million copies. It also reached #1 on the Billboard Top 100 albums. In addition to being successfully marketed, â€Å"To Pimp a Butterfly† won numerous awards and accolades, including the Grammy for Rap Album of the Year. He also received his second nomination for Album of the Year, but lost to Taylor Swift’s â€Å"1989.† But some critiques did not believe that â€Å"To Pimp a Butterfly† deserved such high praise. Clover Hope of The Muse claimed that the album was overwhelmingly black. Although she greatly enjoyed t he album, she was left with a deeper impression she has yet to figure out. â€Å"This is a special album, and that won t change. But I already need a break from it. I gotta get away from it. Its blackness is way too vast,† she said in her review. Others have felt similarly, claiming that his political message is overbearing at times. It’s easy to see how these critiques could make these arguments. From start to finish, â€Å"To Pimp a Butterfly† deals with struggles faced by many African Americans. In almost every song of the album, Kendrick raps about police

Breaking Down The Metamorphosis Essay Example For Students

Breaking Down The Metamorphosis Essay Breaking Down The Metamorphosis Breaking Down The Metamorphosis Franz Kafkas beginning of his novel, The Metamorphosis, begins with what would seem a climactic moment: As Gregor Samsa awoke one morning from uneasy dreams he found himself transformed in his bed into a gigantic insect. From this point on, the reader is determined to make sense of this transformation. However, the reader later comes to realize that Gregor is actually not an insect, but this metamorphosis into a vermin was purely symbolic. It symbolizes the degrading lifestyle that Gregor leads to support his family. This leads the reader to understand Gregors absurd dilemma. Gregors insignificant and outcast lifestyle of supporting his family proves that the universe is irrational, and mans place in it is absurd. This is proven by the fact that Gregor is working to pay off his fathers debts and provide for his family. His work is mundane, and strictly business. Yet, when the metamorphosis of Gregor takes place, his family practically shuns him from their contact. Still however, Gregors first thoughts after believing that he is an insect, are to get dressed and go to work. This attitude is seemingly absurd, however Gregor is so deep into trying to help his family, that he makes an attempt at ignoring the impossibility of working. The idea that Humankind is disconnected from reality, is set in stone by Kafka when he writes about the transformation of Gregors families lives, and his own. The Samsas treated Gregor simply as a means to get out of debt, although the reader comes to realize later that the family was not as bad off as Gregor had believed. Also, the father returns back to work after Gregor cannot, which proves that his disability not nearly as severe as he had Gregor believed. Although Gregor is the family member that turns into a bug, he remains the only one of them to retain humanity. The family cannot grasp that the bug in the bedroom is Gregor, their son and brother. They disconnect themselves from him, forgetting that they have known him his entire life, and once perhaps loved him. After his metamorphosis, Gregor became the member of the family in need, yet instead of helping him, as he helped them, Gregor became a burden to the family. The family, especially the father and mother do not make an attempt to understand Gregors situation, but instead make it worse and harder for Gregor. The familys reality is tainted by the fact that Gregor was always a tool of income and stability, and now is of no help whatsoever. Many ideas and thoughts are proven in The Metamorphosis, but perhaps none so boldly as the idea that Intima cy is impossible. Kafka writes of Gregor, often haunted by the idea that the next time the door opened he would take the families affairs in hand again just as he used to do. Gregor, after transforming had to come to terms with the fact that his familys love was a love based on a responsibility to the family, instead of an unconditional love. Kafka is saying that unconditional does not exist. He is also saying that we all feed off of each other, and our love is an extension of this. When the ability to function as we always had is gone, so is the love we once thought we would have forever. Gregors father exhibited a mulishness that had obsessed his since he became a bank manager. Gregors father not only neglected his son, the son who attempted to provide and take his fathers place as the breadwinner for the family, but also developed a hatred for Gregor. Gregor presented a profound love for his family, which was not reciprocated after Gregor could no longer be of service to them. Waiting For Godot By Beckett EssayAnother firm idea that Kafka presents to the reader is that People live unremembered lives. This is shown with Kafkas creation of the fathers disgust for his son, Gregor. The father, forgetting that Gregor was once the son he had acted as if he loved, threw an apple into Gregors back which became embedded. The apple eventually became infected and was the death of Gregor. The apple is a symbol for Gregors absurd guilt. The apple dates back to Adam and Eve, and the guilt of giving into temptation. Gregor did not give into temptation, but still feels an indescribable guilt because he can no longer bring in funds for his family. The irony of this is that, the family forgot all that Gregor had tried to do for them, and quickly began to loathe Gregors presence in the household. After Gregors death, his parents wonder about the eventual marriage of their daughter. They had, within a short time frame completely forgotten about their once beloved son. One other idea that Kafka worked into this story is that All people are outlaws. This seemingly outrageous statement can be explained through Gregors absurd dilemma as a vermin. Gregor became the source of income for his family, and yet once he could no longer help the family, they stop loving him. Without his initial function, he became an outlaw of family life. Gregor eventually wanted the family to give up all hope in him, a hope that he wanted to exist but did not. He thought back on his family with deep emotion and love. His conviction that he would have to disappear was, if possible, even firmer than his sisters. Immediately after this line, Gregor Samsa committed suicide. As a the family came to learn of Gregors death, the father said, Well, now thanks be to God. The sister appears to not be upset, but rather in a state of disbelief that the burden on their family is finally gone. When Gregors mother learns of his death, she questions it, to check the validity, and then tell h er daughter to come join them with a tremendous smile. However, it is arguable whether he killed himself, or Gregor died of a broken heart. The story of Gregor Samsa and his metamorphosis is one of sorrow, but more a story to unveil the cruelties of Humankind. Kafkas brilliance and understanding of human nature can not be fully grasped by quickly reading the story, but instead divulging into the hidden messages Kafka inserts within the text.

Unicorns Essays - Mythological Horses, Unicorn, Forelock

Unicorns In ancient Greek and Roman mythology, a mystical creature known as the unicorn made many appearances. As described throughout much of literature, the unicorn is reputed to look somewhat like a white horse, although it has a long, twisted horn protruding from its forehead.1 The earliest description of the unicorn was by Ctesias (400 BC) (The New Book of Knowledge, Vol. U-V 19: 391). Unicorns have cloven hooves that are somewhat yellow in color; some are said to have a lion-like tail. Male unicorns can be distinguished from their female counterparts mainly in part of the goat-like beard beneath the chin. Also, the females are more elegant and have a slimmer muscle frame. The typical European unicorn has a coat of hair that is pure white, and has eyes that are either deep sea blue or fiery pink. Long and silky strands of white hair hand down from its mane and forelock. In his book, The Last Unicorn, Peter S. Beagle describes this mythological creature as looking nothing "like a horned horse...[as she was] smaller and cloven-hoofed" (1). In his book, Beagle's unicorn was the "color of sea foam" when it was young; as it aged, its color changed to the "color of snow falling on a moonlit night" (1). A unicorn's horn is white, silver, or golden in color, is about two to three feet in length, and is said to have special healing powers. Throughout time, there have been many varied descriptions of the unicorn. In Asia, for example, mention of the animal dates back as far as 26 century BC.1 The animal described is far more different than the European unicorn. Rather than looking like a horse, the Asian unicorn, known as the k'i-lin, appears more like a dragon, although it has cloved hooves.1 The k'i-lin's body was made predominately of shimmery fish scales that shone in every color of the rainbow, and its horn was also thought to contain magical healing powers.1 The k'i-lin is reported to have wandered through the palace of the emperor Huang-ti in 2697 BC, and was honored as the king of all the land animals.1 Of the two, the European is the more widely known unicorn, and thus, more information is readily available on that type of unicorn. In Beagle's book, he states that "it is their nature to live alone in one place: usually a forest..." (1). As they are vain creatures, they prefer to live in solitary places where there is a shallow pool of water nearby were they can see themselves clearly (Beagle, 1). They normally dwell only in temperate woodlands, away from human activity. They are herbivorous creatures, living mainly off of tender leaves of the forest and its grasses. Although unicorns are immortal, they do have enemies and can be killed. Its enemies include the harpy, dragon, and chimera (Beagle, 95). Not much is known about the unicorn's reproductive habits, only that it rarely ever mates (Beagle, 1). However, it is believed that when they do, it is for life. As the unicorn's horn was reputed to have mystical healing powers, unicorn hunts were popular throughout the Middle Ages. Since baby unicorns were almost non-existent, if one could catch a baby, he was even more richly rewarded. The unicorn's horn was thought to be a healing source. It was claimed to cure many diseases and ward off many others, such as epilepsy and different stomach illnesses. It was also believed to a neutralizer against poison.3 The horn was continuously sought after to be given to apothecaries; they would grind up the horn to make a poison neutralizing powder. Also, the horn was said to bleed if poison was brought near it.3 For these reasons, over 40,000 gold pieces were offered for the horn of a unicorn (which almost always turned out to be the horn of the narwhal, or "unicorn of the sea"). Although it was a healer of wounds, the unicorn was a ruthless, savage fighter when cornered. "She had killed dragons with it [the horn], and healed a king whose poisoned wound would not close..." (Beagle, 1). Beagle clearly shows that the unicorn's horn was its means of protection, as well as its healing strength. He clearly emphasizes the extreme change in the unicorn's temperate, going from killer to healer. In ancient Greek and Roman myths, unicorns were an emblem of purity. As such, they were placed among virgin saints whenever they were mentioned in a myth.2 In medieval society as well, the unicorn was a symbol of purity and innocence.